To start cleaning, we pre-vacuum the entire floor. This is an important step that allows us to pickup any loose dirt that's on the carpet. Next we'll apply our special cleaning formula to the carpet. Any dirt or grime that is stuck on the carpet fibers will break down, allowing us to pick it up with our powerful cleaning equipment. If there are any areas that need special attention, we may apply our cleaner a second time and then remove both the cleaner and grime with our cleaning machines. We know you'll be so glad that you chose us, you'll want to tell your friends about us.